Kroll UK Restructuring has formal procedures for dealing with complaints and these should be sent to the Senior Director in charge of Technical, Risk and Compliance at DL.Complaints@kroll.com. We will endeavor to deal with any complaint within fifteen working days of it being received, by way of rectification, apology or explanation.
In the event of your not being satisfied by our response to a complaint in relation to a formal insolvency appointment under English or Scottish insolvency law, you may bring the matter to the attention of the Insolvency Complaints Gateway at www.gov.uk/complain-about-insolvency-practitioner.
